Parts Concierge Specialist

GE HEALTHCARE

2d

About The Position

Roles and Responsibilities: Role Summary: Drive revenue growth and increase sales within the assigned customer portfolio by building and maintaining long-term customer relationships. Ensure customer satisfaction while collaborating with internal sales teams to support direct customers, including hospitals, clinics, and physician offices. Essential Responsibilities: Build and maintain strong, long-term relationships with customers to ensure satisfaction and loyalty. Collaborate with internal sales teams to provide comprehensive support for direct customers and promote assigned products and services. Monitor and track sales performance through accurate reporting, sales trackers, and account reviews. Meet or exceed established sales quotas and activity levels consistently. Identify opportunities for growth within existing accounts and proactively address customer needs Align to Inside Sales priorities and perform to customer contact related metrics Track customer contact results and outcomes and opportunities through CRM tool and applicable tools and trackers Rigorous follow up and teaming with sales team on deal and customer engagement strategies Conduct timely follow up with internal teams with adherence to all quality and compliance-based expectations and process requirements Drive focused sales and marketing campaigns and follow up on opportunities for coverage and customer contact improvement Maintain and grow understanding of market dynamics to drive creative solutions with customers Understand basic clinical applications, functions, features, and benefits of the products and contract offerings with the ability to communicate them clearly to customers Perform other sales focused tasks as needed to drive sales growth

Requirements

• Associates Degree OR two or more years successful over the phone business to business sales experience requiring closure
• Highly motivated with excellent verbal, phone and written communication skills
• Excellent organizational and time management skills
• Proficiency in computer skills in Microsoft Office Suite products
• Must be legally authorized to work in the United States without restrictions

Nice To Haves

• Previous experience with CRM systems
• Proven track record of sales success
• Ability to be an individual contributor in a team environment
• Self-starter motivated to prospect & find new opportunities
• Exceptional interpersonal skills
• Strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives
• Ability to quickly follow up with attention to detail
• Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired

Responsibilities

• Build and maintain strong, long-term relationships with customers to ensure satisfaction and loyalty.
• Collaborate with internal sales teams to provide comprehensive support for direct customers and promote assigned products and services.
• Monitor and track sales performance through accurate reporting, sales trackers, and account reviews.
• Meet or exceed established sales quotas and activity levels consistently.
• Identify opportunities for growth within existing accounts and proactively address customer needs
• Align to Inside Sales priorities and perform to customer contact related metrics
• Track customer contact results and outcomes and opportunities through CRM tool and applicable tools and trackers
• Rigorous follow up and teaming with sales team on deal and customer engagement strategies
• Conduct timely follow up with internal teams with adherence to all quality and compliance-based expectations and process requirements
• Drive focused sales and marketing campaigns and follow up on opportunities for coverage and customer contact improvement
• Maintain and grow understanding of market dynamics to drive creative solutions with customers
• Understand basic clinical applications, functions, features, and benefits of the products and contract offerings with the ability to communicate them clearly to customers
• Perform other sales focused tasks as needed to drive sales growth

Benefits

• GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees