PARTS ASSOCIATE

Custom Truck One Source•Wyandanch, NY

12h•Onsite

About The Position

Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source. We have a great opportunity for a Parts Associate in our Wyandanch, NY location! Summary The Parts Associate will be responsible for quoting, ordering, and stocking parts for the service department, to assure deadlines and cost-effective goals are met.

Requirements

Previous parts purchasing and parts warehousing experience
Knowledge of heavy and light duty trucks and equipment preferred
Proficient on a computer and have the ability to learn new software and ERP systems quickly. Must be able to use Microsoft Office package (Word, Excel, Outlook). Must be able to work independently and create innovative solutions to problems with minimal direction from supervisors.
High school diploma or the equivalent
Valid driver's license required
Must be able to pass a pre-employment drug test
Extremely detail oriented and accurate
Must be able to work in a fast-paced environment
Set priorities and adapt to changing work priorities
Must be self-sufficient and driven
Meet deadlines and schedules
Must have a strong attendance record
Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Communicate effectively verbally and in writing.
Ability to work with mathematical concepts.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively before individual customers or groups of customers or employees of organization or parent organization.
A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential

Responsibilities

Assist managers and technicians in determining parts and accessories needed for tasks by researching trucks, truck bodies, and aerial equipment parts as needed.
Possess a detailed knowledge of parts associated with your ordering department.
Keeps current on new products and product updates.
Maintain a proper parts inventory and ordering of stock items.
Create and maintain parts numbers, suppliers and the parts master file
Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
Locate and build relationships with aftermarket vendors for parts.
Locate availability of parts if they are not in stock and place parts purchase orders.
Provide quotes/costs of parts for repair orders.
Verify all parts are correctly applied to each repair order.
Proactively follow up on back ordered parts and communicate delivery dates of incoming parts.
Provide assistance to other branches during interbranch requests and other various parts questions.
Assist with the year-end physical inventory.
Other duties as assigned.