Parts and Warranty Administrator

Life Flight Network•Aurora, OR

27d

About The Position

The Parts and Warranty Administrator is responsible for maintaining inventory, submitting warranty claims, processing parts, returning cores to vendors, and tracking warranty periods of all parts. This position serves as a liaison between manufacturers and vendors resolving claims and requesting authorizations.

Requirements

Bachelor's degree in Aviation Management, Maintenance, Technology or a related filed. A combination of education and experience may be substituted
A minimum of three years of related parts management experience
Intermediate to advanced MS Office proficiency
A drive to deliver customer service excellence
Ability to prioritize, work proficiently under time constraints, process information quickly and make sound business decisions
Solid understanding of how procurement principles, including planning, transportation, shipping cost and negotiation techniques impact purchasing
Able to travel by personal or company vehicle throughout LFN’s service area. Must possess a valid driver’s license and automobile in good repair, provide proof of auto insurance and meet LFN’s Driver’s Policy requirements

Responsibilities

Track inventory and stock as needed electronically
File and track warranty claims, returns and cores
Process warranty parts/core returns to vendors
Verify criteria required by vendor or manufacturer prior to submission of claims
Provide warranty verification, authorization and support for LFN aircraft
Work with accounting to process vendor and customer credits
Maintain inventory control of cores/returns
Perform required receiving inspection for new and continued-serviced parts for serviceability, including but not limited to, verifying certification from manufacturer or overhaul facility and inspecting for shipping damage
Familiarity with supply chain management, inventory control, and materials management productivity techniques utilizing industry accepted best practices
Ensure adherence to LFN safety and risk management culture as outlined in Safety and Risk Management Agreement, SMS, and related policies
Preserve safety and risk management culture and rules
Report all concerns related to safety and risk management immediately, working with Director of Safety and Risk Management, Director of Quality Management and others as needed
Be knowledgeable regarding all safety and risk management policies and procedures; be an agent for communicating safety and risk management information

Benefits

Competitive pay
401(k) with a 100% vested employer contribution — your future grows from day one
Tenure bonuses to reward your loyalty and long-term commitment
Comprehensive Medical, Dental, and Vision coverage
Company-paid Life and AD&D Insurance
Company-paid Short & Long-Term Disability Insurance for peace of mind
Wellness Reimbursement Program to support your health goals
Complimentary Life Flight Network Membership for you and your household
Paid Parental Leave to support growing families
Adoption Assistance for those building families in new ways
Bereavement Leave (including for pets) — because every family member matters
Paid Volunteer Time — make a difference in the community, on us
Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees
Tuition and Training Reimbursement to invest in your professional development
Employee Recognition Awards celebrating your impact and achievements
Multilingual Stipend to honor the value of diverse communication skills