Parts Advisor

Lithia & Driveway•Anchorage, AK

About The Position

We're more than just a leading automotive dealership; we're a community dedicated to creating an environment where every team member can thrive. We understand that the heart of our success lies in our people, which is why we're seeking a Parts Advisor who is passionate about providing exceptional customer service, eager for personal growth, and values a quality work-life balance. If you're looking for a workplace that champions professional development and offers a supportive, friendly atmosphere, your search ends here. Why Join Us? Competitive Compensation: We offer a competitive salary package that reflects your valuable contribution to our team. Focus on Personal Growth: With access to professional development opportunities and ongoing training, we're committed to helping you grow both personally and professionally. Quality of Life: We believe in maintaining a healthy work-life balance, providing a positive work environment that respects your time and personal life. Team-Oriented Culture: Join a workplace where teamwork, respect, and communication are the foundation of our success.

Requirements

Previous parts advisor experience, preferred
Understand basic automotive components and systems
Excellent customer service skills
Computer literacy
Ability to build successful relationships with customers
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

Automotive dealership service experience is a plus

Responsibilities

As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
Answer telephone and greet customers & vendors in a friendly and professional manner.
Maintain clean and professional appearance of counter, work area, and stockroom.
Interact with the Service Team to coordinate parts for vehicle repair and service.
Order parts from suppliers based on Service Department and customer requests.
Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
Receive payment or obtain credit authorization.
Process core returns, parts warranties and parts returns as necessary.