Parts Advisor

Lithia & Driveway•Medford, OR

22h•Onsite

About The Position

The dealership is experiencing record-setting volume and is immediately hiring an ambitious and skilled Parts Advisor to meet customer needs and provide a best-in-class customer experience. This role is suitable for individuals considering a career in automotive retail or those looking to advance their skills. As a Parts Advisor, the primary responsibility is to provide vehicle parts and merchandise to customers while ensuring exceptional customer service. Lithia & Driveway, the largest automotive retailer in North America and a Fortune 500 company (NYSE: LAD), offers extensive career possibilities across various roles including Sales, Finance, Service, Technology, and Corporate, aiming to enhance the customer experience both in-person and online.

Requirements

High School graduate or equivalent, 18 years or older required.
Understand basic automotive components and systems
Acceptable driving record and a valid driver's license in your state of residence

Nice To Haves

Previous parts advisor experience, preferred
Automotive dealership service experience is a plus
Any automotive certifications is a plus

Responsibilities

Answer telephone and greet customers & vendors in a friendly and professional manner.
Maintain clean and professional appearance of counter, work area, and stockroom.
Interact with the Service Team to coordinate parts for vehicle repair and service.
Order parts from suppliers based on Service Department and customer requests.
Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
Receive payment or obtain credit authorization.
Process core returns, parts warranties and parts returns as necessary.