PARTS ADVISOR

Dan Pilson Auto Center IncCharleston, IL
Onsite

About The Position

Pilson Auto Centers is seeking a Full Time Parts Advisor in Charleston. The company strives to make every customer a customer for life and values its employees, rewarding those who work hard and stay motivated. Pilson Auto Centers is a family-owned and operated dealership committed to delivering award-winning service and value to its community.

Requirements

  • High School Diploma or equivalent
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record

Nice To Haves

  • Prior auto parts sales experience
  • One to three months related experience and/or training; or equivalent combination of education and experience

Responsibilities

  • Assist the Parts Manager in the daily operations of the parts department
  • Oversee the parts sales process from start to finish
  • Answer phone calls, provide price quotes and other information to customers
  • Communicate with staff and customers in a friendly and professional manner
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
  • Provide high level service to both internal and external customers
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receive payment from retail customers or obtains credit authorization

Benefits

  • Medical, Dental, and Life Insurance
  • Short Term Disability
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Discounts on products and services

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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