Parts Advisor

Kunes Country Automotive Management Inc • Elkhorn, WI

2h • Hybrid

About The Position

We are seeking a motivated individual to join our team in a hybrid Parts Advisor. This position is essential in ensuring our customers and service teams receive the right parts, on time, while maintaining exceptional customer service standards. If you thrive in a fast-paced environment and enjoy both customer interaction and hands-on logistics, this is the job for you!

Requirements

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Experience in automotive or manufacturing parts (preferred)
• Strong organizational and communication skills
• Ability to lift up to 50-70 pounds and perform physical tasks as needed
• Proficiency with inventory management systems and basic computer skills
• Customer service experience and problem-solving abilities
• Ability to work independently and as part of a team in a fast-paced environment

Nice To Haves

• Knowledge of automotive or manufacturing parts and processes
• Experience with sales, promotions, and inventory forecasting
• Familiarity with delivery routes and logistics

Responsibilities

• Advise customers and service technicians on the selection, availability, and suitability of automotive and manufacturing parts.
• Process parts sales, generate quotes, and handle returns efficiently.
• Manage inventory: receive, stock, and track parts to ensure accuracy and availability.
• Place orders for out-of-stock items and coordinate with suppliers for timely delivery.
• Deliver parts to customers, service departments, and external clients using company vehicles, ensuring prompt and safe transportation.
• Maintain accurate records of deliveries, inventory movements, and customer interactions.
• Provide exceptional customer service in person, by phone, and via email.
• Keep the parts department clean, organized, and compliant with safety standards.
• Assist with promotional activities and suggest companion products to customers.
• Support the Parts Manager and collaborate with other departments as needed.

Benefits

• Comprehensive Benefits: 401(k), health, dental, vision insurance, life insurance.
• Employee Assistance Program: Supporting your well-being.
• Paid Time Off: Maintain work-life balance.
• Employee Discounts: Enjoy exclusive perks on automotive purchases.
• Career Growth Opportunities: Join a company that promotes from within.
• Daily Pay: Access your earnings before payday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED