Parts Advisor/Counterman
Chariot Auto Group•Kokomo, IN
About The Position
As a Parts Advisor, you will be the key link between our service department, technicians, and customers—ensuring the right parts are sourced quickly and accurately to keep vehicles on the road. This role combines customer service, inventory management, and automotive knowledge.
Requirements
- Automotive parts experience required (dealership experience a plus)
- Knowledge of Mopar and GM parts preferred
- Strong customer service and communication skills
- Basic computer skills and ability to learn parts catalog systems
- Ability to work in a fast-paced environment and multitask
- Detail-oriented with strong organizational skills
- Valid driver’s license and reliable transportation
- Ability to lift up to 50 lbs
Nice To Haves
- Automotive parts experience required (dealership experience a plus)
- Knowledge of Mopar and GM parts preferred
Responsibilities
- Assist retail and wholesale customers in identifying and purchasing automotive parts
- Work closely with service technicians to fulfill repair orders efficiently
- Look up, order, and track parts using dealership systems
- Maintain accurate inventory and stock levels
- Receive, organize, and stock incoming parts orders
- Provide pricing, availability, and product information in person and over the phone
- Process returns, warranties, and credits as needed
- Keep the parts department clean, organized, and customer-ready
- Upsell related parts and accessories when appropriate
Benefits
- Competitive hourly pay (based on experience)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee discounts on vehicles, parts, and service
- Career advancement opportunities within Chariot Automotive Group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
