Parts Administrative Assistant

Brady Services•Greensboro, NC

3h•Onsite

About The Position

Are you a Parts Administrative Assistant searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more! SUMMARY: Responsible for assisting members of the parts department with clerical and administrative functions.

Requirements

High school diploma or general education degree (GED); and one + year related experience; or equivalent combination of education and experience.
Proficiency in Microsoft office programs, general familiarity with computer systems, and the ability to learn new software applications as required.
The associate must be able to type 45 wpm accurately.
Ability to read and write.
Ability to effectively communicate with co-workers and customers.
Ability to understand and translate correspondence from dictation.
Must possess basic math skills.
Ability to perform basic math operations using units of American money, weight measurement, volume and distance.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to pass drug screening
Ability to prove US employment eligibility

Nice To Haves

Knowledge of NetSuite and software used by Trane is a plus.

Responsibilities

Prepares, logs, and tracks factory orders.
Inputs purchase orders in accounting software.
Assists the accounting department with inventory cycle counting.
New part set up.
Responsible for filing documents in the parts department.
Assists with processing packing slips.
Responsible for invoicing all direct ship orders, extended compressor warranties and any airfreight charges on warranty parts.
Pulls claims that have been deleted or closed and post them accordingly.
Maintains office supplies and monitor’s inventory.
Provides clerical support by preparing reports and correspondence, answering the telephone, scheduling appointments and maintaining files as needed.
Flexibility to work overtime/weekends, as required.
Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
Continually look for ways to improve our processes and ability to serve our customers effectively
Improve personal performance on a continual basis
Provide responsive, professional and diplomatic customer service
Answer customer calls and correspondence quickly and pleasantly
Communicate with customers in a friendly, professional, and patient manner
Perform all duties with the goal of building and maintaining long-term customer relationships
Immediately addresses any customer’s concern and requests the involvement of other Company personnel as required
Follow all company safety programs and report any non-compliance to Parts Administrative Supervisor
Notify Parts Administrative Supervisor or Safety Manager of any unsafe conditions