Partnerships and Growth Associate
About The Position
We are looking for a dynamic early-to-mid career outreach and sales team player who will play a critical role in expanding Ember Health’s network of referring provider partners, and supporting patient acquisition efforts across the New York metro area. This role is ideal for someone with a strong sales and relationship-building background who is excited to work closely with clinicians and help translate Ember’s mission into meaningful, trusted partnerships. Reporting directly to the Senior Director of Growth & Partnerships, you will be responsible for building and maintaining relationships with clinicians, practices, and professional organizations. With consistency and follow-through, you will execute outreach processes that educate new clinician partners about Ember Health and convert them into active referral sources while nurturing existing and warm partners into repeat referrers. Your work will have a direct and measurable impact on patient growth, with bonus compensation tied to the number of patients your efforts help bring into care. This is a hands-on, relational role for someone who thrives in interpersonal engagement, is highly organized and systematic, has a sales or business development and/or healthcare background, and is motivated by clear outcomes on real patients’ lived experiences.
Requirements
- Prior (2–3 years) professional experience in sales, partnerships, business development, account management, or a highly interpersonal, client-facing role
- Demonstrated success in relationship-based sales or outreach, especially in environments requiring trust, credibility, and follow-through
- Comfort using CRM systems (like Hubspot and Airtable), spreadsheets, and basic reporting tools for end-to-end lifecycle and/or relationship management
- An ownership mindset—you see opportunities and take initiative rather than waiting for direction
Nice To Haves
- Experience working with or for clinicians, healthcare professionals, or in research science/pharma
- Exposure to mental health, healthcare, or medical-adjacent industries
- Highly technical, scientific, or medical sales experience
Responsibilities
- Partner Outreach and Relationship-building: The majority of your time will be spent on relational sales and partnership building: Lead 10-20+ partner 1:1 calls, meetings, and in-services per week
- Continuously cold source new partners for Ember
- Lead and project manage practice presentations in six-month cycles
- Facilitate weekly engagement with mental health industry email listservs
- Own inbound partner experience and referral enablement: Serve as a primary, reliable point of contact for providers interested in referring to Ember; educate therapists, psychiatrists, PCPs, group practices, and professional networks on our services and ensure a seamless, relationship-driven referral process.
- Own outbound relationship development: Proactively build and sustain a strong presence with mental health practices, concierge groups, and other potential partners by cultivating authentic relationships, selectively referring out to them.
- Travel throughout NYC and occasionally beyond for regular in-person meetings with providers and practice managers to uncover needs and educate about Ember.
- Represent Ember’s brand clearly and professionally in all communications, including 1:1 calls and in-person meetings, in-service presentations, and education. Be able to quickly learn, discuss, and explain the complexities of our care protocols, how ketamine works on the brain, the history of Ember Health, and high-level psychiatric concepts; be a great speaker and an even better listener.
- Process Development, CRM Management, and Referral Network Growth: Actively grow Ember’s outbound referral network, and manage referrals to high-potential partners.
- Help build, maintain, and continuously improve systems for tracking outreach, partnerships, and referral activity.
- Iterate on and improve materials for partner education.
- Keep detailed, organized records in Ember’s CRM (Airtable and Hubspot), ensuring accurate documentation of meetings, follow-ups, and outcomes.
- Use data to prioritize outreach and improve conversion over time.
- Events and Community-building: Plan and host events, Lunch & Learns, and virtual gatherings for clinical partners, and support/lead event management, tracking, and follow-up.
- Attend occasional industry events to represent Ember (e.g. conferences, evening networking, trade organization meetings).
- Create thoughtful ways for us to continuously add value to the lives and practices of our partners, month over month.
Benefits
- A guaranteed 401K contribution of 3% of annual compensation
- Comprehensive healthcare benefits, including medical, dental, and vision
- 18 days of paid vacation with annual tenure-based vacation increases, 7 paid holidays, plus dedicated sick time
- A range of additional benefits designed to support personal wellbeing
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
