Partnership Sales Coordinator

Legends Global•Kansas City, MO

19h

About The Position

The Partnership Sales Coordinator will provide exceptional service by identifying, developing and fulfilling partner activation efforts. The position is a key contributor to the partnership team and will establish and maintain strong working relationships internally and externally. They will be responsible for building relationships with partners and implementation of all contractual elements, including and not limited to signage, marketing, in-arena promotions, community programs, events, and hospitality.

Requirements

A minimum education level of: BA/BS Degree (4-year)
Minimum 2-4 years of customer service or related work experience
A dynamic individual who can handle people effectively and work well in a team atmosphere.
Motivated to learn and gain experience in sports and entertainment.
Passionate about providing an outstanding level of customer service.
Exemplary self-discipline, professionalism, pride and work ethic.
Excellent verbal & written communication skills.
Excellent at relationship building and people skills.
Creative, detail-oriented, and possess the ability to organize multiple projects.
Knowledge of the following Office programs: Word, Excel, PowerPoint, Outlook, and Google Docs.
Experience in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Flexible hours required. Working evenings/nights, weekends and some holidays based on business needs.
Familiarity with basic tenets of sales and customer service.
Ability to use a computer or other office productivity equipment constantly throughout the day
Ability to lift items weighing as much as 15 pounds.
Ability to remain in a stationary position at least 50 percent of the time.

Nice To Haves

Related work experience in a venue or with a sports team
Experience in ticketing and sales software
Experience with CRM
Previous experience with Photoshop

Responsibilities

Collaborate with the sales and marketing team in implementing proactive service programs, developing and enhancing strategies that introduce innovative promotional concepts for partners and maximize their return on investment.
Develops and maintains digital presentations, including but not limited to client welcome and recap overviews.
Ensure fulfillment of all account elements—including promotions, events, broadcasts, signage, and hospitality—through daily interactions with clients via phone, email, and in-person meetings, while maintaining accurate records and updates in the CRM system and adhering to management guidelines.
Implement, activate, and track all assigned partner assets to ensure all contractual obligations are being fulfilled.
Develop solid, long-term working relationships with new and existing clients.
Create, track, and maintain all partner recaps that detail the process and success of each partner's assets.
Assist with planning, management and execution of unique special events, programs and pre-event VIP hospitality areas.
Participate in the renewal process to ensure elements are enhanced or revised as needed.
Work as the direct liaison for Partnership Experiences to the box office to ensure clients are satisfied with their partnerships through managing expectations and fulfillment needs.
Assist the team of projects and account management as needed.