Partnership Engineer

D3Los Angeles, CA
2d

About The Position

We are seeking a Partnership Engineer to support strategic partners across the full customer lifecycle — from pre-sales technical engagement through post-signing delivery and activation. This is an individual contributor role that sits at the intersection of business development, product, and engineering, and is critical to ensuring partners can successfully integrate with and scale on the D3 platform. This is a highly collaborative, partner-facing role for someone who understands complex technical systems, can translate between commercial and engineering stakeholders, and thrives in environments where clarity, coordination, and follow-through matter. You will work hands-on with partners and internal teams to drive successful outcomes across pre-sales and delivery.

Requirements

  • 5+ years of experience in solutions engineering, sales engineering, technical partnerships, or similar partner-facing technical roles
  • Experience supporting external partners through complex integrations or platform onboarding; triage and resolve technical issues to reduce impact on product and engineering teams
  • Strong ability to understand and explain technical systems and architectures without owning hands-on development
  • Proven experience working cross-functionally with product, engineering, and business teams
  • Excellent communication skills with both technical and non-technical stakeholders

Nice To Haves

  • Experience in the domain name ecosystem, internet infrastructure, or adjacent industries
  • Familiarity with APIs, platform integrations, and distributed systems (conceptual understanding)
  • Exposure to Web3, blockchain, or tokenization concepts (or strong willingness to learn)
  • Experience operating in regulated or compliance-driven environments

Responsibilities

  • Pre-Sales Technical Support
  • Support the Business Development team during pre-sales engagements with registrars and other domain industry partners
  • Act as the primary technical point of contact during discovery, evaluation, and solution discussions
  • Explain platform architecture, integration models, and workflows to partner technical teams
  • Assess partner technical readiness, constraints, and integration requirements
  • Help shape solution approaches that align partner needs with platform capabilities
  • Partner Delivery & Integration Support
  • Provide continuity from pre-sales through post-signing delivery and go-live
  • Coordinate closely with Product, Engineering, Legal, and Operations teams to align on integration scope, timelines, and requirements
  • Translate partner requirements into clear internal inputs and next steps
  • Support technical onboarding, integration milestones, and go-live readiness
  • Identify and surface integration risks, issues, and blockers and help drive resolution through cross-functional coordination
  • Use data and metrics to monitor partner onboarding progress, integration health, and early activation performance
  • Partner Enablement & Ongoing Support
  • Support partner activation and early scaling on the platform
  • Ensure partners understand platform capabilities, workflows, and best practices
  • Provide technical guidance to help partners operationalize and monetize their integrations
  • Serve as a trusted technical contact for partners during early lifecycle phases
  • Feedback & Continuous Improvement
  • Gather partner feedback on integration experience, tooling, and documentation
  • Provide structured input to Product and Engineering teams to improve APIs, workflows, and partner enablement
  • Contribute to the development of repeatable integration documentation and playbooks
  • Create partner-facing technical documentation and integration guidance including “go-to” guides and videos.
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