Partner Success Manager

Landing•Birmingham, AL

3d•$75,000•Onsite

About The Position

We’re looking for a Partner Success Manager to join our team and assist with managing our top AP Partners. As a Partner Success Manager, you’ll work directly for and with a Director of Development on managing their Autopilot Partners and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.

Requirements

Based in our Birmingham office
3+ years of professional experience
Previous customer service/ partner experience
Strong organizational skills
Ability to multitask and problem solve multiple issues at once
Strong communication skills, both written and verbal
Fearless, self-motivated and hardworking
Ability to work in a fast-paced environment
Self-starter comfortable working with a sense of urgency
Tech-savvy - familiarity with Slack
Fluent in English with strong written and verbal communication skills

Responsibilities

Build, maintain, and expand relationships with Autopilot Partners
Handle and address incoming requests from Partners
Work with Landing’s AP Ops & Field Operations team to ensure smooth launches
Host kickoff calls with new properties
Build and schedule QBRs with Partners
Collaborate with AP Ops & Field Operations teams on addressing issues
Assist VP with special projects in order to further streamline our business processes

Benefits

Competitive compensation: $75,000 base salary (based on experience) + performance bonus of up to 25% of base salary
Stock options
Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA options
Retirement support: 401(k) plan + access to ImmediatePay
Generous paid time off policy to support work-life balance
Travel perk: $750 USD annually in Landing Stays

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