Partner Solutioning and Development Manager

Elavon, Inc. • Atlanta, GA

2d

About The Position

Provides leadership and oversight for global partner technology programs across payment platforms, POS systems, gateways, and hospitality solutions. This role drives the planning, prioritization, and execution of complex integration, certification, migration, and network‑enablement initiatives. Manages a large portfolio of small, low‑touch partners, ensuring consistent communication, operational continuity, and technical readiness. The position collaborates with large internal and external organizations to introduce automation that improves scalability, efficiency, and overall partner experience. Operates with a global remit, aligning processes, standards, and delivery across multiple regions.

Requirements

• Bachelor's degree, or equivalent work experience
• 12 or more years of relevant work experience
• Ability to travel (local and regional, some national)

Nice To Haves

• 10+ years of experience in payments, partner technology, technical program management, or related fields
• Demonstrated experience leading complex, multi‑stakeholder programs with enterprise and global impact
• Strong understanding of payment networks, POS ecosystems, gateways, device environments, and security standards
• Proven ability to work across multiple business lines and influence at senior levels
• Excellent communication, analytical, and program execution skills
• Preferably located in Eastern U.S.

Responsibilities

• Lead planning, execution, and delivery of global partner integration programs, including onboarding, certification, deployment, and technical enablement
• Drive large‑scale, multi‑phase platform migration initiatives, ensuring alignment across engineering, operations, and regional teams
• Manage technical onboarding and network connectivity programs supporting third‑party networks and international partners
• Manage a large portfolio of small, low‑touch partners, ensuring timely updates, operational stability, and clear technical guidance
• Collaborate with large organizations to design and implement automation that enhances partner experience and program scalability
• Identify and manage program risks, dependencies, and cross‑regional impacts; drive resolution strategies and ensure stakeholder alignment
• Partner with sales teams to scope and solution new partner integrations, ensuring clear technical and operational requirements
• Coordinate with Commercialization, Product, Risk, Operations, and Legal teams to align programs with business objectives, compliance, and regulatory standards
• Provide program documentation, reporting, dashboards, and executive‑level status updates
• Support global standardization efforts to create consistent processes, integration patterns, and partner experience across regions
• Track KPIs and performance metrics to identify improvement opportunities and drive program optimization

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager