Partner Portal Administrator & Content Manager

Agiloft

About The Position

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloftâs certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle. Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations. We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that âEX = CXâ: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day. Position Overview The Partner Portal Administrator and Content Manager will play a critical role on the Alliances team, supporting partner enablement and engagement efforts. This role is responsible for managing partner onboarding, partner content, maintaining the partner portal and community, and developing basic online training and video resources. This role will develop, manage, and organize content across several systems to create prescriptive onboarding and evergreen content to support an excellent partner experience. Additionally, this role will assist with partner communications and webinar logistics to ensure partners stay informed, educated, and connected.

Requirements

1â3 years of experience in portal administration, and content management with a knowledge and willingness to leverage AI for creating and delivering work product.
Experience in training and video development â knowledge of AI tools a plus.
Experience with content management systems (e.g., Saleshood, Confluence), LMS platforms (Talent, Skilljar)
Experience with training development tools (Articulate Rise, Storyline) and video editing
Experience with CRM systems (e.g., Salesforce) is preferred
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
Strong organizational and project management skills.
Exceptional strategic, analytical, and problem-solving skills.
Excellent written and verbal communication skills.
Comfortable working cross-functionally and managing multiple priorities.
Proficient in MSOffice Suite, team collaboration tools (e.g. Slack) and modern AI tools.

Responsibilities

Portal administration: Onboard and manage users, update and organize content within the partner portal and community platforms.
Content and asset management: Establish and maintain a structured content library with clear taxonomy, ensuring it is easily accessible and optimized for usage.
Performance analysis: Track and analyze content performance and partner feedback to identify gaps and optimize enablement programs.
Cross-functional collaboration: Partner with marketing, product, customer success, and sales to align with partner messaging and content needs.
Content publishing: Develop and publish basic online training courses and videos (e.g., using LMS tools or SCORM packages).
Support partner communications: including the partner newsletter and product release enablement and announcements.
Enablement coordination: logistics and content for webinars, including Expert Q&A sessions and product updates.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume