Partner, People and Culture

ReturnPro•Bentonville, AR

About The Position

ReturnPro is looking for a result-driven, team and detail-oriented, organized People and Culture Partner. The P&C Partner is responsible for forming partnerships with teammates and managers across the P&C function to deliver value-added service to management and teammates that reflect the business objectives of the organization. Primary Responsibilities/Essential Functions: This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position. Consults with the location manager, providing HR guidance when appropriate Analyzes trends and metrics in partnership to develop solutions for assigned locations Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations Conducts new hire orientations Provides day-to-day performance management guidance to location management (e.g., coaching, counseling, career development, disciplinary actions) Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention Provides HR policy guidance and interpretation Develops contract terms for new hires, promotions, and transfers Provides guidance and input on business unit restructures, workforce planning, and succession planning Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met Performs other related duties as assigned

Requirements

Bachelor’s degree preferred
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment
Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Self-motivated in achieving goals and completing routine tasks
Excellent analytical problem-solving skills when faced with new challenges
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite or related software
Strong time management and project management skills
Ability to work independently, multi-task, and deliver quality work in an efficient manner
Ability to manage competing priorities
Ability to succeed in a team environment

Responsibilities

Consults with the location manager, providing HR guidance when appropriate
Analyzes trends and metrics in partnership to develop solutions for assigned locations
Manages and resolves complex employee relations issues.
Conducts effective, thorough, and objective investigations
Conducts new hire orientations
Provides day-to-day performance management guidance to location management (e.g., coaching, counseling, career development, disciplinary actions)
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Provides HR policy guidance and interpretation
Develops contract terms for new hires, promotions, and transfers
Provides guidance and input on business unit restructures, workforce planning, and succession planning
Participates in evaluation and monitoring of training programs to ensure success.
Follows up to ensure training objectives are met
Performs other related duties as assigned