Partner Operations Specialist

Anthropic • San Francisco, NY

4d • $140,000 - $170,000 • Hybrid

About The Position

As a Partner Operations Specialist, you'll be the operational engine behind Anthropic's growing partner ecosystem. This is a hands-on role focused on execution—you'll process deal registrations, administer Market Development Fund programs, and support Customer Acceleration initiatives, ensuring transactions are accurate and partners get what they need to succeed. You'll work closely with our Partnerships team and cross-functional partners in Finance, Legal, and Sales Operations to deliver smooth program execution and excellent partner experiences. This role is ideal if you're detail-oriented, take pride in getting things right, and find satisfaction in being someone the team can count on. You'll be in the details daily: processing requests, maintaining systems, resolving issues, and ensuring both partners and internal teams have what they need.

Requirements

• Have 2-4 years of experience in operations, sales operations, partner operations, or a similar support function
• Are proficient in Salesforce (data entry, reporting, basic workflow navigation) and comfortable learning new systems quickly
• Have strong Excel or Google Sheets skills for data analysis and reporting
• Demonstrate consistent accuracy and attention to detail in fast-paced environments
• Communicate clearly and professionally, and can explain processes in ways that are easy to understand
• Take ownership of your work and are proactive about asking questions when something isn't clear
• We require at least a Bachelor's degree in a related field or equivalent experience.

Nice To Haves

• Experience with partner or channel programs, partner portals, or incentive management systems
• Familiarity with managing SLAs and processing queues
• An interest in how partner operations enables broader business growth
• A desire to identify process improvements and contribute ideas, not just execute tasks

Responsibilities

• Process and manage deal registrations submitted by partners, including reviewing for completeness, routing through approval workflows, updating Salesforce records, and communicating status to stakeholders
• Administer Market Development Fund programs by validating requests, tracking allocations, processing proof-of-execution submissions, coordinating reimbursements with Finance, and responding to partner inquiries
• Support Customer Acceleration Fund programs, including POC funding and API credit distribution, by processing requests, coordinating allocations with technical teams, and monitoring credit consumption
• Process partner referral submissions and serve as a point of contact for partner operations inquiries, escalating complex issues as needed
• Maintain partner data quality in Salesforce, run standard reports, prepare data for leadership reviews, and support dashboard maintenance
• Document processes and standard operating procedures, flag inefficiencies, and support training for new team members

Benefits

• We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees