Partner Operations, Senior Manager

Postman•San Francisco, CA

8d•Onsite

About The Position

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is investing heavily in building a global partner ecosystem. This role reports into the Head of Field Operations (Sales, SDR, Partner), and will work closely with the Head of Worldwide Partnerships and the Partner Programs team to design the operational systems required to support partner engagement and revenue growth. We are looking for an operator who understands how partner ecosystems function and how to build the operational infrastructure required to scale them. You are comfortable working at the intersection of partnerships, sales operations, and systems infrastructure, and you enjoy building new operational frameworks where they do not yet exist.

Requirements

7+ years of experience in Partner Operations, Sales Operations, Revenue Operations, or related operational roles
Experience supporting partner ecosystems including resellers, systems integrators, technology alliances, or marketplace partnerships
Familiarity with PRM platforms, partner portals, and partner ecosystem intelligence tools
Experience implementing or managing partner deal registration workflows, lead sharing frameworks, and partner pipeline tracking
Experience designing partner attribution models for partner-sourced and partner-influenced revenue
Strong familiarity with CRM systems and how partner workflows integrate into broader GTM systems
Experience working closely with partnerships teams to operationalize partner programs
Strong operational mindset with the ability to design scalable processes
Systems-oriented thinker with experience working across CRM, PRM, and analytics tools
Highly collaborative, with the ability to work effectively with both internal teams and external partners
Analytical and detail-oriented, with the ability to build reporting frameworks that track ecosystem performance
Comfortable owning complex operational initiatives from design through implementation

Nice To Haves

Comfort operating in fast-growing environments where partner infrastructure is still being built

Responsibilities

Partner Systems & Infrastructure
Lead the implementation and management of partner technology platforms, including:
partner portals and PRM systems
partner ecosystem intelligence platforms
partner CRM workflows
Partner Lifecycle Operations
Design scalable processes supporting the partner lifecycle, including:
partner onboarding
deal registration
lead sharing
partner pipeline management
Partner Pipeline Attribution
Develop frameworks that track partner-sourced and partner-influenced revenue.
Ensure partner contributions are visible in pipeline reporting and forecasting.
Partner Program Operations
Partner with the Partner Programs team to operationalize:
partner tiering
MDF programs
partner incentives
ecosystem reporting
Analytics & Performance Insight
Develop reporting frameworks that provide visibility into partner ecosystem performance and growth.

Benefits

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend.
Along with that, our wellness programs will help you stay in the best of your physical and mental health.
Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about.
We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

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