Partner Operations, Senior Manager

Postman•San Francisco, CA

7d•$150,000 - $175,000•Onsite

About The Position

Postman is investing heavily in building a global partner ecosystem. This role reports into the Head of Field Operations (Sales, SDR, Partner), and will work closely with the Head of Worldwide Partnerships and the Partner Programs team to design the operational systems required to support partner engagement and revenue growth.

Requirements

7+ years of experience in Partner Operations, Sales Operations, Revenue Operations, or related operational roles
Experience supporting partner ecosystems including resellers, systems integrators, technology alliances, or marketplace partnerships
Familiarity with PRM platforms, partner portals, and partner ecosystem intelligence tools
Experience implementing or managing partner deal registration workflows, lead sharing frameworks, and partner pipeline tracking
Experience designing partner attribution models for partner-sourced and partner-influenced revenue
Strong familiarity with CRM systems and how partner workflows integrate into broader GTM systems
Experience working closely with partnerships teams to operationalize partner programs
Comfort operating in fast-growing environments where partner infrastructure is still being built
Strong operational mindset with the ability to design scalable processes
Systems-oriented thinker with experience working across CRM, PRM, and analytics tools
Highly collaborative, with the ability to work effectively with both internal teams and external partners
Analytical and detail-oriented, with the ability to build reporting frameworks that track ecosystem performance
Comfortable owning complex operational initiatives from design through implementation

Responsibilities

Partner Systems & Infrastructure Lead the implementation and management of partner technology platforms, including: partner portals and PRM systems partner ecosystem intelligence platforms partner CRM workflows
Partner Lifecycle Operations Design scalable processes supporting the partner lifecycle, including: partner onboarding deal registration lead sharing partner pipeline management
Partner Pipeline Attribution Develop frameworks that track partner-sourced and partner-influenced revenue. Ensure partner contributions are visible in pipeline reporting and forecasting.
Partner Program Operations Partner with the Partner Programs team to operationalize: partner tiering MDF programs partner incentives ecosystem reporting
Analytics & Performance Insight Develop reporting frameworks that provide visibility into partner ecosystem performance and growth.