Partner Manager - Channel Operations & Enablement

SpryPoint

3d • Remote

About The Position

The Partner Manager with Operations & Enablement focus helps build the infrastructure, processes, and programs required to scale SpryPoint’s partner ecosystem. This role focuses on operational excellence, partner readiness, and data-driven decision making to ensure partnerships are measurable, repeatable, and impactful. The creation and maintenance of internal and external Channel Alliances enablement tools across sales, marketing and the organization.

Requirements

• 3-5 years of experience in partner management, channel ops and enablement, sales operations, business development, or related roles, preferably within enterprise SaaS, utility software or state and local government, or technology-driven environments
• Strong understanding of go-to-market motions across reseller, distributor, VAR, SI, ISV, or cloud partner ecosystems
• Proven ability to provide strategic guidance while executing effectively in fast-paced, growth-oriented organizations
• Demonstrated ability to manage partner relationships and influence with limited oversight
• Ability to build and analyze data reports and dashboards
• Strong project management, organizational, communication, and presentation skills
• Ability to travel up to 35% may be required on partner and conference needs

Nice To Haves

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred

Responsibilities

• Cultivate strong, trusted relationships within the Channel Alliances ecosystem by understanding their goals, incentives, and business models
• Serve as the primary point of contact for assigned partners, ensuring consistent engagement, alignment, and performance
• Ensure partner conduct aligns with SpryPoint’s brand, values, and compliance standards
• Design, implement, and manage partner onboarding, certification, and enablement programs
• Develop and maintain Partner Confluence Pages and pertinent partner material and documents
• Establish standardized partner processes that support scale, consistency, and performance
• Continuously evaluate and refine channel programs to improve efficiency and effectiveness
• Build and maintain reporting frameworks for partner KPIs, including pipeline, sourced ARR, and influence
• Analyze program data to identify trends, gaps, and opportunities for improvement
• Support executive and board-level reporting with clear, actionable insights
• Collaborate with Sales Ops and Marketing Ops to integrate partner data into CRM and PRM systems
• Create enablement materials and training for internal teams on partner strategy and value propositions
• Support quarterly business reviews with strategic partners and internal stakeholders
• Manage MDF tracking and partner co-marketing processes
• Ensure alignment between partner marketing initiatives and overall GTM strategy

Benefits

• Work your way - Remote-first environment with flexible working hours across North America
• Competitive Total Rewards - Comprehensive compensation package that grows with you
• Complete Setup - MacBook + $500 to create your ideal home workspace
• Total Wellness - Health, dental, vision, and life insurance from day one
• Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days
• Future Security - RRSP (Canada) and 401k (US) matching programs
• Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
• Team Connection - Annual company events and team offsites that bring us together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees