Partner Donor Development Strategist

The Potter's House, Inc. • Dallas, TX

13d • Hybrid

About The Position

The Partner Donor Development Strategist plays a vital role in strengthening partner relationships, stewarding donors, and supporting retention strategies that drive long-term ministry engagement. This role focuses on executing donor lifecycle initiatives, coordinating partner outreach, and supporting operational excellence to enhance donor satisfaction and loyalty.

Requirements

• Strong understanding of donor development, retention strategy, and relationship-based engagement.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• High attention to detail, strong organization, and follow-through.
• Proficiency in Microsoft Outlook, Word, Excel.
• Experience using donor management systems.
• Ability to interpret engagement data and produce actionable insights.
• Ability to thrive in a fast-paced, mission-driven environment.
• Bachelor’s degree preferred.
• 2–5 years of donor development, fundraising support, customer service, or relationship management experience.
• Must be able to bend and lift a minimum of 25 pounds.

Nice To Haves

• Knowledge of Asana and HubSpot is strongly preferred.
• Previous call center or donor outreach experience preferred.

Responsibilities

• Execute Recruitment, Retention, and Cultivation (RRC) strategies to grow and sustain the donor base.
• Assist in the development and implementation of partner lifecycle journeys, including ongoing engagement and reactivation.
• Conduct targeted outreach initiatives, as necessary (calls, email campaigns, courtesy calls) to improve partner retention and strengthen relationships.
• Analyze partner engagement trends and identify opportunities for improved stewardship.
• Support maintaining accurate donor and prospect records in the donor management system.
• Assist with partner-focused events, conferences, and engagement initiatives.
• Coordinate donor storytelling, data research, interviews, and impact-focused projects.
• Manage partner-related projects from planning through execution, ensuring timelines and deliverables are met.
• Maintain documentation for campaigns, outreach activities, and engagement outcomes.
• Enter and track requests using internal systems (EMS, ReQlogic, SharePoint, Asana, HubSpot).

Benefits

• 401(k)
• 401(k) matching
• Dental/Vision insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees