Partner Business Manager

Hyland

20d

About The Position

The Partner Business Manager 3 is responsible for driving business growth with strategic partners within the company's global partner ecosystem. This position focuses on developing and executing partner business plans enabling partner success driving revenue growth and aligning go-to-market strategies to achieve shared business objectives.

Requirements

Bachelor's degree or equivalent experience
Experience in Channel sales or partner business management at a SaaS company
Microsoft Windows and Office proficient
Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Strong organizational multi-tasking and time management skills
Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas
Strong Microsoft Excel skills
Strong leadership sound judgement and business acumen skills
Strong facilitation and project management skill
Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Strong data gathering interviewing and analytical/problem solving skills
Strong critical thinking and problem solving skills
Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions
Self-motivated with the ability to manage projects to completion with minimal oversight
Able to thrive in a fast paced deadline driven environment
Strong attention to detail
Demonstrated ability to influence motivate and mobilize team members and business partners
Strong ability to develop and use engaging informative and compelling presentation methodologies
Strong ability to handle sensitive information with discretion and tact
Strong ability to establish rapport and gain the trust of others; effective at gaining consensus
Ability to work independently and in a team environment
Ability to coach mentor and provide feedback to team members in a timely manner
Strong knowledge of systems administration
Strong knowledge of Microsoft Operating systems and products
Up to 50% travel time required

Responsibilities

Serve as the primary business point of contact for assigned partners (e.g. global systems integrators regional resellers ISVs or cloud providers).
Act as the internal advocate for partners ensuring mutual success and alignment with company objectives.
Develop and execute joint business plans that drive pipeline growth revenue and customer adoption.
Track and report on key performance metrics including bookings pipeline contribution and partner-led opportunities.
Collaborate with sales and marketing teams to execute partner go-to-market initiatives campaigns and events.
Drive enablement to ensure partner sales and technical teams are equipped to position and sell our SaaS solutions.
Support joint account planning co-selling engagements and deal execution across field and inside sales teams.
Provide feedback on partner needs competitive insights and market trends to influence strategy and product roadmap.
Manage partner performance through data-driven insights QBRs and continuous business reviews.
Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team.