Partner Account Manager

SalesAiIndianapolis, IN
41dHybrid

About The Position

We’re looking for a Partner Account Manager (PAM) who’s obsessed with helping partners win. You’ll manage day-to-day relationships with our growing portfolio of strategic partners, ensuring they’re onboarded fast, trained effectively, and consistently generating new business. You’ll be the go-to resource for our partners, someone who knows their goals, anticipates their needs, and moves quickly to remove friction. If our partners succeed, you succeed. This is a hands-on, execution-focused role where you’ll turn great partnerships into predictable revenue and long-term mutual growth. It’s also a high-expectation role, from both SalesAi and our partners, where success depends on your ability to understand, embrace, and actively leverage AI in your daily work.

Requirements

  • 3–6 years in SaaS partnerships, channel management, or account management.
  • Proven ability to manage multiple accounts and drive consistent engagement and results.
  • High ownership mindset: “If my partners win, I win.”
  • Exceptional communication and relationship-building skills.
  • Highly organized and process-oriented.
  • Proficient with HubSpot or similar CRM (tracking pipeline, attribution, activity).
  • Skilled with structured sales processes (Sandler, SPICED, MEDDIC, etc.).
  • Ability and Willingness to travel to partner events when needed (5-10%).

Responsibilities

  • Manage 20-30 high-potential partners (agencies, consultants, resellers, etc.).
  • Lead onboarding, training, and ongoing enablement, ensuring every partner has the tools, confidence, and clarity to sell successfully.
  • Conduct proactive weekly check-ins, run monthly training, and support QBRs with the VP of Partnerships to surface wins, challenges, and growth opportunities.
  • Share best practices, success stories, and playbooks that help partners scale faster.
  • Act as the first line of support, responding quickly and thoughtfully to partner needs, and ensuring fast resolution from internal teams.
  • When needed, attend partner-related events and/or in-person partnership meetings (5-10%).
  • Drive partner-sourced and co-sell revenue growth.
  • Help partners build and execute campaigns that align with SalesAi’s ICP and value proposition.
  • Track deal flow, pipeline velocity, and close rates by partner, and use KPIs to inform training sessions with our partners.
  • Celebrate partner wins, internally and externally, to drive momentum and recognition.
  • Maintain clean, accurate partner data and sales reporting in HubSpot and PartnerStack
  • Track activation, engagement, and revenue metrics with precision.
  • Identify process improvements that make it easier for partners to work with SalesAi.
  • Regularly refine partner playbooks, onboarding materials, and reporting templates.
  • Continually find and implement new ways to leverage AI for efficiency, partner enablement, and scalable growth, both in your own workflow and in how partners engage with SalesAi.
  • Keep partners up to date on SalesAi product updates, feature releases, and roadmap changes, helping them stay confident in positioning and delivery.
  • Stay informed on AI technology, sales automation trends, and industry shifts, and translate that knowledge into actionable partner enablement.
  • Collaborate with Marketing to distribute partner-ready product and industry content.
  • Work with Product, Sales, and Customer Success to align partner feedback with roadmap and go-to-market priorities.
  • Ensure partner customers have a strong handoff to SalesAi’s delivery and support teams.
  • Surface insights and trends that help shape our partner strategy over time.

Benefits

  • Flexible (Unlimited) PTO
  • Hybrid Work Environment
  • 10 Paid Holidays – Plus regular company-sponsored events.
  • Affordable Medical, Dental & Vision Insurance
  • Employer-Paid Life Insurance
  • 401(k) with 4% Match
  • Award-Winning Culture – Voted a Top Culture Company in Indianapolis across multiple categories.
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