Part-Time Tutor Coordinator

Ivy Tech Community College • South Bend, IN

1d • $20

About The Position

This position concentrates on providing support for tutoring services virtually or in the tutoring centers at the South Bend -Elkhart Campus. This position will work with the School of Arts, Sciences, and Education and with the tutors in the Tutoring Center. In addition, this position will serve as an active member of the statewide tutoring organization. Major Responsibilities: Work with the statewide tutoring organization, reporting and implementing Maintain the Tutoring Center daily operations including the onboarding, scheduling, and supervision of the tutors. Oversee the communication, promotion and marketing of the Tutor Center including the Tutor Center webpage. Oversee the continuous development of resources for student success. Evaluate procedures to take part in, ongoing analysis to improve student services. Maintain the needs of the Tutor Center, including appearance, supplies, textbooks and reference materials. Supervise and support tutors who are assisting students enrolled in Ivy Tech Community College one-on-one or in small groups following the established protocol in the Tutoring Center. Ensure the creation of a summary report for each student upon completion of a tutoring session. Work with faculty when necessary to ensure best possible outcomes for students. Attend and participate in department meetings and bi-annual professional development. Provide tutoring and support to students, as needed, to ensure continuity of service in the Tutoring Center. Customer Service: Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success. Engage in behaviors that create an inclusive environment in which all people are valued and supported. Go beyond the easiest or surface answer for a student, or an internal or external stakeholder, and get to the root cause of a problem, question, or issue to solve it as quickly and professionally as possible. Other Functions: Skills Should have knowledge of discipline, technologies and coaching techniques appropriate to tutoring, and tutor scheduling systems. Should have strong working knowledge of technologies required to complete administrative tasks. Strong interpersonal and written communication skills are required. The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA).

Requirements

• Associate Degree
• Experience in tutoring with adult learners and a diverse population
• Knowledge of college tutoring process
• Should have knowledge of discipline, technologies and coaching techniques appropriate to tutoring, and tutor scheduling systems.
• Should have strong working knowledge of technologies required to complete administrative tasks.
• Strong interpersonal and written communication skills are required.
• Ability to work a flexible schedule including evenings and weekends is a necessity.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Work with the statewide tutoring organization, reporting and implementing
• Maintain the Tutoring Center daily operations including the onboarding, scheduling, and supervision of the tutors.
• Oversee the communication, promotion and marketing of the Tutor Center including the Tutor Center webpage.
• Oversee the continuous development of resources for student success.
• Evaluate procedures to take part in, ongoing analysis to improve student services.
• Maintain the needs of the Tutor Center, including appearance, supplies, textbooks and reference materials.
• Supervise and support tutors who are assisting students enrolled in Ivy Tech Community College one-on-one or in small groups following the established protocol in the Tutoring Center.
• Ensure the creation of a summary report for each student upon completion of a tutoring session.
• Work with faculty when necessary to ensure best possible outcomes for students.
• Attend and participate in department meetings and bi-annual professional development.
• Provide tutoring and support to students, as needed, to ensure continuity of service in the Tutoring Center.
• Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.
• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Go beyond the easiest or surface answer for a student, or an internal or external stakeholder, and get to the root cause of a problem, question, or issue to solve it as quickly and professionally as possible.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees