Part Time Teller

Comerica Bank • Houston, TX

77d

About The Position

The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center locations based on staffing needs.

Responsibilities

• Introduce and refer customers to the platform through routine interactions
• Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.
• Perform routine customer requests
• Successfully complete Comerica's Teller Training Program
• Follow company policies and procedures, regulations and security procedures, and complete necessary documents
• Use the provided electronics to document all transactions during their shift
• Reconcile all transactions during and at the end of their shift
• Maintain customer confidence and protect bank operations by keeping information confidential
• Resolve basic customer complaints
• Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed
• Complete assigned daily planning activities
• Act as a digital ambassador to transition customers to digital solutions
• Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions
• Ensure compliance with applicable federal, state and local laws and Regulations, and Comerica's policies and procedures
• Ensure compliance and completion of necessary compliance related training
• Adhere to all Banking Center Risk Assessment and Compliance Standards
• Control and mitigate losses by following policies and procedures
• Consistently impact the efforts that improve Banking Center Collaboration
• Identify opportunities to add value to customers by introducing them to partners.

Benefits

• Career Growth -- promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Part-time
• Number of Employees: 5,001-10,000 employees