Part-Time Student Affairs Specialist - Disability Support Services
About The Position
As the Part-Time Disability Student Support (DSS) Student Affairs Specialist, you provide administrative support to the department, schedule student appointments, and provide student-centered support and outreach. SELECTION PROCESS: Position will remain open until filled. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. The selection process for the Part-Time Disability Student Support (DSS) Student Affairs Specialist, will be conducted through a competitive, merit-based evaluation of all qualified applicants. Consideration will be based on the completed application packaged submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the position. Part-time hours and schedule are somewhat variable per semester and cannot exceed 28 hours per week. SALARY: $19.15 part-time hourly BENEFITS:Variable hour employees will have their hours measured on an annual basis to determine eligibility to enroll in medical health insurance only for the following benefit period. (See: Instructor & Variable Hour Employee Benefit Information).
Requirements
- Strong organization and time management skills.
- Strong attention to detail.
- Effective in-person and written communication.
- Proficient with Microsoft Office programs and Adobe Acrobat Suite.
- Background working with individuals with disabilities.
- Associate's degree or 2 years of experience in customer services, administrative duties, or related field
Responsibilities
- Assist with student outreach and call/Navigate campaigns.
- Schedules DSS student appointments.
- Responds directly to student inquires
- Monitors DSS email and answers phone calls.
- Processes accommodation letter requests
- Monitors web-based (Formstack) database for accommodation letter requests
- Manages accommodation letter request spreadsheet
- Drafts and sends accommodation letters with DSS director and admin assistant oversight
- Maintain DSS electronic files and update DSS databases as requested.
- Provides support and guidance to student workers as needed.
- Supports DSS staff with processing new student intake meetings.
- Support DSS Director and administrative assistant with other administrative tasks, as assigned.
- Acts as a first point of contact for students visiting DSS in person (at WC)
- Talks to students, assesses needs for accommodations, makes initial decisions as to what is needed and where to refer next.
- Acts as a first point of contact for student and faculty issues:
- Assesses information and makes decisions on how to resolve conflict and/or refer it.
- Provides relevant information to DSS Directors and administrative assistant in a timely fashion.
- Maintain knowledge of campus and community resources and make appropriate referrals.
- Supports department with events and programming as needed.
Benefits
- Variable hour employees will have their hours measured on an annual basis to determine eligibility to enroll in medical health insurance only for the following benefit period.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Educational Services
Education Level
Associate degree
