Part Time Senior Center Assistant

City of Belton, MO•Belton, MO

18h•Onsite

About The Position

GENERAL PURPOSE Under guidance and direction of the Senior Center Coordinator in accordance with the roles and responsibilities set by Mid-America Regional Council (MARC) and the Division of Aging, performs a variety of responsibilities to support the Belton Senior Center Coordinator. PRIMARY DUTIES AND RESPONSIBILITIES The following duties are not intended to serve as a comprehensive list of all duties performed by the individual in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties as assigned. Performs a variety of support functions including checking patrons in when they arrive; assists with programs for patrons, such as social recreation activities, arts and crafts, and educational programs. Train with the Coordinator to fulfill Senior Center duties in the absence of the Coordinator; act as the Coordinator in the absence of the Coordinator. Prepare kitchen and dining room for arrival of patrons; handles food in accordance with safe practices including food temperature taking and food serving. Inspect weekly supply inventory and storage for quality, quantity, and accuracy; ensure all supplies are properly stored. Cleaning/washing dishes/sweeping and mopping/trash collection/bathroom cleaning. Use a city vehicle to transport seniors to and from the Senior Center, as assigned. Assist the Coordinator with recruiting and maintaining Senior Center participation; actively market the Senior Center using social media and other resources, as assigned. Interact with patrons and answer questions in a courteous, patient, and respectful manner. Assist with closing procedures each day. Assist the Coordinator with researching, planning, and implementing daily, weekly, and monthly Senior Center activities in adherence to MARC requirements. Complete required MARC documentation, as assigned. Assist the Coordinator with researching, recruiting, and networking with sponsors for activities, as assigned. Attend training and meetings, as required. Receive inquiries for information pertaining to the Senior Center, filing, and general office duties. Support the relationship between the City of Belton, the Belton Senior Center, and the constituent population by providing excellent customer service; maintain absolute confidentiality of work-related issues, client records, and City information; and perform related duties as required or assigned. Ensure job duties are completed in strict adherence with established safe work practices.

Requirements

Basic kitchen procedures and basic cleaning
Health standards of food safety and kitchen sanitation
Program/project management techniques and principles
Microsoft Office products
Social media and video conferencing (Facebook, Zoom, Teams, etc)
English usage, spelling, grammar, and punctuation
Exceptional customer service, including the ability to maintain a positive, professional demeanor with integrity and dedication to service
Provide lead assistance and provide instruction to volunteers
Work independently in the absence of direct supervision
Conflict resolution and problem solving
The ability to multi-task under moderately stressful conditions; must be able to carry out multiple functions simultaneously
The ability to work with a diverse and older population of individuals
Proficient skill in using the Internet, Word, Excel, Outlook, and other job-specific software; creating and using spreadsheets
Preparing and analyzing data and numerical computations, and comprehensive reports
Proficient skill in basic arithmetic, including averages, percentages, and decimals
Establishing and maintaining an effective working relationship with staff, management, vendors, sponsors, volunteers, outside agencies, community groups, and the general public
Maintaining confidentiality and communicating with tact and diplomacy
Assisting with assigned programs and services
Responding to inquiries with effective oral and written communication
High school diploma or GED; prior experience working with the senior community
Obtain a valid Food Handlers Card within 30 days of hire
Obtain First Aid and CPR certification as soon as practical
Training on MARC Aging and Adult Services and HIPPA will be provided
Valid driver’s license and clean driving record
Must be able to lift 10-15 pounds
Must be able to bend, stand, sit, and walk for long periods at a time
Must be able to climb stairs
Must be comfortable driving 60 minutes or more at a time, including residential and highway driving
Dependability and consistency in daily work hours is a must

Responsibilities

Checking patrons in when they arrive
Assists with programs for patrons, such as social recreation activities, arts and crafts, and educational programs
Train with the Coordinator to fulfill Senior Center duties in the absence of the Coordinator; act as the Coordinator in the absence of the Coordinator
Prepare kitchen and dining room for arrival of patrons; handles food in accordance with safe practices including food temperature taking and food serving
Inspect weekly supply inventory and storage for quality, quantity, and accuracy; ensure all supplies are properly stored
Cleaning/washing dishes/sweeping and mopping/trash collection/bathroom cleaning
Use a city vehicle to transport seniors to and from the Senior Center, as assigned
Assist the Coordinator with recruiting and maintaining Senior Center participation; actively market the Senior Center using social media and other resources, as assigned
Interact with patrons and answer questions in a courteous, patient, and respectful manner
Assist with closing procedures each day
Assist the Coordinator with researching, planning, and implementing daily, weekly, and monthly Senior Center activities in adherence to MARC requirements
Complete required MARC documentation, as assigned
Assist the Coordinator with researching, recruiting, and networking with sponsors for activities, as assigned
Attend training and meetings, as required
Receive inquiries for information pertaining to the Senior Center, filing, and general office duties
Support the relationship between the City of Belton, the Belton Senior Center, and the constituent population by providing excellent customer service; maintain absolute confidentiality of work-related issues, client records, and City information; and perform related duties as required or assigned
Ensure job duties are completed in strict adherence with established safe work practices