Part-Time Receptionist (Evening and Weekend)

ACH Child and Family Services • Fort Worth, TX

2d

About The Position

Position Function:
Demonstrate excellent customer service and communication to project a warm, welcoming and professional environment respecting service population’s cultural and socioeconomic characteristics. Facilitate effective communication between program participants and staff whether in-person, on the phone, or in writing. Work with the full time receptionist to ensure smooth daily operations. Provide additional support to daily operations as directed by Evaluation Manager.

Requirements

• High School required.
• Bilingual required.
• One year of receptionist experience required.
• Knowledge of Microsoft Office Suite.

Nice To Haves

• Prior database entry experience preferred.

Responsibilities

• Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics.
• Greet and welcome all program participants and visitors.
• Check in visitors and direct them to their destination.
• Inform staff of visitor’s arrivals or cancellations.
• Copy, upload, and maintain electronic documents in client database.
• Answer and appropriately route all incoming calls, receive messages and provide professional, courteous customer service.
• Confirm scheduled appointments through timely reminder phone calls and emails.
• Maintain communication with staff to facilitate connection between program participants and staff.
• Maintain a tidy, professional receptionist desk and ensure the entry and waiting areas are presentable, and welcoming.
• Maintain confidential information/records.
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees