Part-Time Receptionist

Hinds Community College•Raymond, MS

1d•Onsite

About The Position

All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students. The Receptionist will assist on a part-time basis in the Enrollment Center, supporting overall Enrollment Center Operations, warmly greeting all visitors, directing traffic, providing light data entry, and providing outstanding and unwavering customer service to all students and visitors.

Requirements

Must be willing to work 19.5 hours per week with an approximate schedule of Monday - Thursday from 9 am - 1 pm and Fridays from 8 am to 11 am.
Slight variations from this time frame are permissible.

Nice To Haves

One or more years in customer service, higher education, or student services, and one or more years of data entry experience.

Responsibilities

Maintain knowledge of diversity-related issues, legislation, and best practices.
Serves as the first point of contact at the front desk of the Enrollment Center for students, families, and community members visiting the Raymond Campus Enrollment Center.
Creating a welcoming, student-centered environment by greeting guests, directing traffic, and supporting smooth daily operations.
Provides general information, assists with check-in procedures, and ensures visitors are routed efficiently to Enrollment Specialists, Advising, Testing, Financial Aid, and other services.
Warmly greet all visitors and provide outstanding and unwavering customer service at all times.
Direct foot traffic and guide students to the appropriate Enrollment Center service areas.
Assist students with digital check-in using Qtrac.
Maintain a clean, organized, and professional front desk space.
Monitor waiting areas to ensure students are seated, informed, and assisted in order of arrival.
Maintain knowledge of the campus and services and direct traffic to the correct buildings and offices throughout campus.
Maintain confidentiality of student information and follow all FERPA guidelines.
Monitor several daily reports and perform light data entry.
Perform other clerical or support duties as assigned.