Part Time Receptionist / Phone Operator

James Wood Motors•Decatur, TX

About The Position

Part Time Phone Operator Receptionist James Wood Motors in Decatur, Texas is a short drive from the DFW Metroplex. We have a HUGE selection of Chevrolet, GMC and Buick New Vehicles. As well as, hundreds of PreOwned Cars, Trucks and SUVs. James Wood has been serving North Texas since 1978. We are a family owned and operated business. Many of our employees have tenures over 30 years. We offer our employees a family environment. The Decatur store has been awarded Chevrolet Dealer of the Year twice. We are heavily involved in our community and invite you to visit Decatur! We are looking for a POSITIVE self-MOTIVATING individual to work as a Part Time Phone Operator Receptionist in our GM Store. Some evenings and Saturdays Required. This person must be very friendly and welcoming to all of our customers when speaking to them in-person or on the phone. They must be helpful and provide personal assistance to our customers. This person primarily answers the main telephone of the dealership. They provide directory information to inquirers and transfers calls, as appropriate. Operates and routes incoming calls to appropriate departments and extensions.

Requirements

Verbal and written communication skills
Professional personal presentation
Customer Service Orientation
Reliability
High school diploma or the equivalent
All Employees must pass background check, drug test, and motor vehicle record check.
All drivers must be insurable under the guidelines of our policy.

Nice To Haves

Spanish Speaker is a Plus

Responsibilities

Promptly, professionally, and politely answer telephone, screen and direct calls.
Take and relay messages.
Provide information to callers.
Direct any persons to correct destination.
Deal with queries from the public and customers.
Ensure knowledge of staff movements in and out of organization.
Tidy and maintain the reception area.
Creative with organization.
Good interpersonal and oral communication.
Must have good ethics including maintaining a neat work area.
Ability to work well with fellow employees.
Performs other duties as assigned by manager.