Part-Time Permit Technician

City of Conroe • Conroe, TX

9d • $21

About The Position

The Permit Technician is responsible for providing excellent customer service while issuing various City of Conroe related permits with substantial data entry. Fields questions and complaints from the public via telephone, email and in person; provides public with information and assistance in properly completing all forms necessary for the permitting process.

Requirements

• High School diploma or equivalent with some college courses preferred and two years of experience in a building or planning department, with six months experience in computerized building permit applications processing; or equivalent combination of education and experience.
• ICBO Permit Technician certification or must obtain within one year of employment.
• Knowledge of modern office practices and procedures, familiarity with building plans, codes, ordinances and related terminology.
• Knowledge of the processes and procedures associated with the building construction permitting process.
• Skill in both written and oral communication.
• Ability to provide excellent customer service.
• Ability to quickly learn and apply departmental policies and procedures related to the acceptance and review of permit applications.
• Ability to follow verbal and written instructions.
• Ability to work with a wide variety of people, including industry professionals, internal staff and the general public, as well as maintain composure under difficult circumstances.
• Ability to complete tasks with multiple distractions.
• Must pass background check and pre-employment substance abuse screening as a condition of employment.
• A motor vehicle record check and job-related doctor's physical exam may also be required.
• Safety-sensitive positions remain subject to random drug and alcohol testing after hire.

Nice To Haves

• Bilingual in Spanish is a plus.

Responsibilities

• providing excellent customer service
• issuing various City of Conroe related permits with substantial data entry
• Fields questions and complaints from the public via telephone, email and in person
• provides public with information and assistance in properly completing all forms necessary for the permitting process

Benefits

• employee assistance program
• free membership at the City's pool and recreation center facilities for all employees

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED