Part-Time Healthcare Front Office Coordinator - Huntington Beach, CA.

CQ Partners•Huntington Beach, CA

1d•Onsite

About The Position

We are seeking an enthusiastic Part-Time Patient Care Coordinator to join our team at Seaside Audiology. As the primary point of contact for our patients, you will play a pivotal role in ensuring exceptional customer service from the moment they step in until their departure. Your responsibilities will include managing administrative tasks, scheduling appointments, and providing invaluable support to our patients. If you are passionate about delivering outstanding patient care and possess strong organizational skills, we invite you to apply for this position. The position is in Huntington Beach, CA. We are seeking someone to work approximately 28 hours a week, we are flexible with the hours as long as they are during our daily business hours (Mon-Fri.)

Requirements

Strong interpersonal skills with a focus on customer service and problem-solving.
Proficiency in organizing tasks and managing multiple priorities effectively.
Detail-oriented approach with the ability to maintain accuracy in documentation.
High School Diploma or equivalent.

Nice To Haves

Previous experience working in a medical office and/or front desk experience is a plus.

Responsibilities

Create a welcoming atmosphere for our patients.
Prioritize and respond to phone messages promptly, demonstrating excellent phone etiquette.
Greet, assist, and guide patients with professionalism and empathy.
Schedule appointments efficiently while adhering to scheduling protocols.
Exercise discretion and confidentiality in handling patient information.
Uphold confidentiality standards regarding patient information and business operations.
Update and maintain accurate patient records, including insurance and demographic details.
Facilitate paperwork completion for new patients, adhering to HIPAA guidelines.
Document detailed notes in the Electronic Medical Records (EMR) system for all patient interactions.