About The Position

This role acts as direct support to the Owner and helps keep the office running smoothly. The ideal candidate is organized, professional, and comfortable handling a variety of administrative and customer service tasks. This position will also occasionally step in as a childcare substitute when additional support is needed.

Requirements

  • Strong communication and customer service skills
  • Organized and detail-oriented
  • Ability to multitask and manage multiple responsibilities
  • Basic computer skills (email, spreadsheets, scheduling platforms)
  • Reliable transportation

Nice To Haves

  • Childcare experience preferred but not required

Responsibilities

  • Answer incoming phone calls from childcare providers and staff
  • Respond to company emails and general inquiries
  • Schedule interviews for prospective substitute staff
  • Maintain and update company records and CRM
  • Communicate with clients requesting substitute teachers
  • Support substitute staff with scheduling and job assignments
  • Occasionally work as a childcare substitute when coverage is needed
  • Assist with other administrative tasks to support daily operations

Benefits

  • N/A
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