Chapel Hill

CMC Hotels•Durham, NC

59d

About The Position

CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guests expectation of hospitality. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us. We are looking for dedicated individuals to join our team of Guest Service professionals, as Part-Time Night Auditor. We offer a competitive hourly wage to commensurate with experience and a highly competitive benefits package for our part-time employees to include; paid vacation, tele-health, holidays, short term disability, life insurance, and 401K. We also provide a monthly bonus plan and hotel discounts. Must be available 3rd shift, Monday-Sunday 11:00 PM - 7:00 AM Previous hospitality experience is highly desired. Job Description-Responsible for the needs and safety of all guests, during the check-in and check-out process as well as in-house. Also, end of day balancing is required.

Requirements

Must possess Excellent customer service and communication skills
Be self motivated and able to work independently
Clean background check, and reliable transportation a must.
Ability to work in a standing position for long periods of time.
Ability to handle comments and suggestions.

Nice To Haves

Knowledge of Fosse operating system a plus
Previous hospitality experience is highly desired.

Responsibilities

Interfacing with the previous shift and managers to be updated on hotel activities.
Provide expedient check-in/check-out service
Provide superior guest service
Entering/changing reservation information on PMS
Processing payments from guests
Provide guests with information concerning hotel policies and amenities/services
Review and reconcile daily accounting and entering into Inn-Flow database