Part Time Customer Service Manager
Michaels Stores•Lakewood, CO
332d•$15 - $21
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About The Position
The position involves delivering a customer-centric shopping experience by managing and executing effective front-end operations and expectations. The role includes leading omnichannel processes and maintaining store recovery standards to uphold the brand promises. The individual will be responsible for delivering friendly customer service and assisting the Store Manager in ensuring compliance with Standard Operating Procedures (SOPs) and company programs. This includes managing adherence to policies, achieving key performance indicators (KPIs), and leading in-store events.
