Part-Time Concierge

Fogelman • Germantown, TN

4d

About The Position

Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as one of the 2025 Best Places to Work in Multifamily and one of Newsweek’s Top 100 Most Loved Companies. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates.
HIRING Part-time Concierge for Thornwood Apartments in Germantown.
The Concierge is the first impression of the community and is responsible for providing superior customer service to the residents. Duties include management of front desk, greeting residents and visitors, monitoring surveillance cameras and providing exemplary customer service. Scheduled hours are 3 weeknights (7:00 p.m. - 11:00 p.m.) and weekends 3:00 p.m. - 11:00 p.m.

Requirements

• 2-4 years Concierge, Front Desk, or customer Service experience.
• Availability to work a flexible schedule; any day of the week including weekends.
• Self-motivated, self-starter, enthusiastic, resourceful.
• Exceptional communication skills - both verbal and written.

Responsibilities

• Greets and assists residents and their guests in a courteous and efficient manner: and plays a vital role in ensuring the overall resident satisfaction.
• Answer the telephone, provide information, forward calls and take messages as necessary.
• Ensures the safety and security of the apartment community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
• Watch the surveillance cameras diligently to ensure no one is on property that should not be and no doors are propped open. Contact the police department as needed.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees