Part Time Compliance Administrative Assistant

Pacific States PetroleumConcord, CA
23h

About The Position

Pacific States Petroleum, Inc. is an on-site fueling company servicing California and Reno, focusing on delivering products like diesel, unleaded, and propane. It all started in May of 2001 with one fuel truck, a small location in Pleasant Hill, and a big idea. The idea was to deliver smaller than usual quantities of fuel to customer locations while providing unparalleled customer service. Part of the formula to provide meaningful customer service was by giving a voice to our team members, because we believe that nothing resonates better than a team member who is invested in the process. This helps to provide a positive customer experience, where a dedicated team and highly responsive solutions are only a call away.

Requirements

  • One to three years of increasingly responsible experience in administrative roles that include customer service and reception duties.
  • High school diploma or equivalent.
  • Interpersonal skills using tact, diplomacy, patience, and courtesy.
  • Verbal and written communication skills.
  • A customer centric attitude and excellent customer service skills.
  • Ability to follow instructions and complete work accurately.
  • Proficient in MS Office (word, excel and outlook)
  • Work cooperatively, courteously, and respectfully with co-workers, supervisors, customers, and the public.
  • Handle multiple tasks and priorities with interruptions.
  • Effectively plan and organize workload.

Responsibilities

  • Perform compliance related administrative tasks such as performing data entry, filing compliance paperwork, preparing audit reports, and handling phone and email correspondence.
  • Assist Administrators with various admin projects as assigned.
  • Answer incoming calls on the main reception phone line, take and process customer orders, direct calls and messages to the appropriate internal contacts or departments.
  • Other duties as assigned.
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