Part Time Client Advisor

MCM Products USA

1d • Onsite

About The Position

MCM is a luxury lifestyle goods and fashion house established in 1976, known for its functional innovation and cutting-edge techniques. The brand embodies a bold, rebellious, and aspirational attitude, appealing to the 21st Century Global Nomad generation. MCM is globally distributed online and in 650 stores. The company fosters a highly collaborative, multinational, and multicultural organization, committed to corporate social responsibility, high ethical standards, diversity, and inclusion. MCM has a zero-tolerance policy for harassment, insultation, ostracization, or groundless defamation. This role involves providing exceptional sales and customer service within this luxury retail environment.

Requirements

• Minimum of two years’ experience in luxury retail environment, required
• Excellent interpersonal and communication skills are required
• Strong understanding of Customer Service needs and Customer (internal and external) priorities
• Ability to thrive within a high paced environment, ability to multi-task with ease
• A positive, outgoing, high-energy personality that is entrepreneurial and sales focused
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Must possess a strong desire for fashion, and be results driven

Responsibilities

• Responsible for providing exceptional sales and customer service
• Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up
• Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies
• Assists in maintaining the visual and general maintenance of the selling floor
• Handle customer's repairs and advised clients about best fit of pieces according to clients' needs and as such created new custom design pieces
• Assist in the maintenance of all inventories in the stockroom and on the selling floor

Benefits

• MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized
• Zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees