Part-Time Center Associate (3pm/330pm to 730pm)

The UPS Store #1030 • Victor, NY

9d • $17 - $18 • Onsite

About The Position

The Part-Time Center Associate (afternoon shift) delivers a world-class customer experience to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate is available to work from 3:00 pm or 3:30 pm to 7:30 pm, has strong computer and internet skills, in high school or a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a personable, motivated individual who is willing to learn and makes an effort to continually to learn.

Requirements

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 10 to 20 hours per week, 2 - 3 days a week, including a weekend day

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Benefits

• Starting rate $16.50 plus $1.00 in bonus for every hour worked the initial 120 days.
• After 120 days, a positive review and excellent attendance, hourly rate increases to $17.50.
• Team bonus available after 120 days.
• Other team incentives during the year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED