Part-Time Center Associate
About The Position
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Requirements
- High school diploma or GED required
- Some computer skills
- Strong verbal skills
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Flexible availability between hours of 9 am and 6 pm
- Willing to work 15-25 hours a week
- Enjoys helping people in a quick interaction
- Perfect for someone attending local Junior college
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
