Part Time Cashier/Receptionist

Sommer's Automotive•Mequon, WI

1d•Onsite

About The Position

JOIN THE SOMMER'S TEAM AS A PART-TIME CASHIER/RECEPTIONIST! Location: 7211 W Mequon Rd, Mequon, WI 53092 We are looking for an energetic, and professional candidate to complete our team. This is a great opportunity for someone seeking an average of 10–20 hours per week. It is an excellent fit for students or anyone looking for strong work-life balance in a professional office setting. At Sommer’s, we are looking for someone who believes in delivering exceptional customer service, brings a positive attitude to work each day, and enjoys being the welcoming face of the dealership. A warm smile, strong communication skills, and confidence using computers and office systems are essential in this role. Sommer’s Automotive has served tens of thousands of satisfied customers over the past 80 years. Our dealership focus is on customer satisfaction and long-term customer loyalty. Our dealership is family owned and operated and remains actively involved in supporting our local communities. Job Description This position provides general office support through a variety of clerical and customer-facing responsibilities. The Cashier/Receptionist is responsible for answering incoming calls, directing callers to the appropriate associates, greeting guests in a professional and friendly manner, keeping office tasks current, and handling customer transactions including payments, receipts, refunds, and change.

Requirements

Strong customer service skills with a professional, friendly, and welcoming demeanor
Strong proficiency with utilizing computers and learns new platforms quickly
Strong communication skills and quality eye-contact
Flexibility and punctuality
Collaboration skills
Strong attention to detail and accuracy
Professional presence and attitude

Responsibilities

Answer telephones and direct callers to the appropriate associate
Greet customers and visitors warmly, professionally, and with a smile
Provide a high level of professional customer service both in person and over the phone
Take and retrieve messages for various personnel
Provide callers with general information such as company address, directions, fax numbers, website information, and other related details
Assist with clerical duties such as photocopying, filing, faxing, and collating
Create accounting receipts for sales and finance departments for vehicle deposits and CODs
Receive payments by cash, check, credit card, or automatic debit
Issue receipts, refunds, and change to customers accurately
Maintain the cleanliness and professional appearance of the front desk and guest waiting area
Use computer systems efficiently and accurately to complete daily responsibilities
Present oneself in a consistently professional manner and adhere to business dress code expectations