Cashier/Receptionist - Part Time

Hoselton Auto Mall • East Rochester, NY

2d • $18 • Onsite

About The Position

If you are a strong team player and you have a passion for providing exceptional customer service, look no further than Hoselton Auto Mall! We are looking for a customer and team oriented Part Time Cashier / Receptionist to join our team! Schedule: Monday: 3:00pm - 7:00pm Tuesday : 3:00pm - 7:00pm Saturday: 8:00am - 5:00pm Compensation: $17.50 per hour, PLUS monthly BONUS opportunity (after 90 days) Why would you want to join the Hoselton Receptionist / Cashier Team? We have an amazing team, great culture and awesome customers ! You will be the face of the company with the opportunity to see repeat customers and build great customer relationships! This is an entry level position that offers the opportunity to gain customer and administrative experience! What does a Receptionist / Cashier do? Answers inbound calls and assisting the customer by transferring calls, providing general information, etc Receives payments from customers for sales, service and parts Files all necessary paperwork, completing administrative projects, etc. Collects, sorting and distributing inter-company mail Completes general "housekeeping" tasks such as sanitization of the lobby/cashier offices Provides excellent customer service by addressing customer complaints, answering questions and making sure they are comfortable What are we looking for in a candidate? Customer service experience is required, reception AND cashiering experience are highly preferred Must have exceptional patience, great phone manners, be dependable and have a positive attitude Must be at least 18 years of age, eligible to work in the US, and be able to pass a drug screen Why Hoselton Auto Mall? We offer...... A fantastic work environment with state of the art technology and TONS of opportunity for advancement! 401(k) retirement plan (with profit sharing & employer match) Discounts on CARS, parts, service! A chance to participate in fun employee events and meaningful community service events throughout the year This is a great opportunity to work for a premier auto dealership that has been doing business since 1920! See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE Don't wait... click Apply Now ! POSITION SUMMARY The Cashier / Receptionist is responsible for cashing out customers as well as answering and transferring phone calls in a timely and accurate manner while providing excellent customer service to all customers. DUTIES AND RESPONSIBILITIES The Cashier / Receptionist is accountable for performing the duties and responsibilities described below. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job.

Requirements

• Customer service experience is required, reception AND cashiering experience are highly preferred
• Must have exceptional patience, great phone manners, be dependable and have a positive attitude
• Must be at least 18 years of age, eligible to work in the US, and be able to pass a drug screen
• High School diploma required
• Ability to multi-task and prioritize workload
• High motivation, work ethic, and enthusiasm
• Professional appearance and attitude
• Must possess excellent verbal and written communication skills
• Some computer knowledge and/or experience
• Must be at least 18 years of age and eligible to work in the U.S.
• Must be able to pass a drug test

Responsibilities

• Ensuring customers, both in store and on the phone, are comfortable and enjoying their stay at Hoselton (actively offer; coffee, cookies, and kids kits, etc.).
• Cashiers must be logged into the phone system at all times, the only exclusions would be for a customer need.
• Answering phone calls in the manner instructed. This will include but is not limited to; using scripts that have been provided, warm transferring calls, and asking if voicemail is “ok.”
• Routing incoming calls to the appropriate extensions.
• Providing basic information to callers and taking thorough messages as necessary.
• Completing all applicable filing during their shift.
• Receiving cash, checks, drafts and credit card payments from customers and provide them with a receipt or invoice and properly record the transaction in the dealership's computer system and cash register.
• Handling customer complaints with integrity and poise; referring the complaining customer to the appropriate individual for further communication.
• Handling distribution of petty cash for the complex (Toyota store only).
• Distributing inspection stickers to service personnel as needed.
• Collecting, sorting and distributing inter-company mail.
• Performing general housekeeping duties, such as taking care of plants and straightening magazines, vacuuming or sweeping the area, as well as picking up any toys that have been left out.
• Maintaining coffee and supply inventory and reporting to manager or Lead Cashier for ordering purposes.
• Helping with various mailing and other administrative projects.
• Perform other duties and responsibilities as needed.

Benefits

• A fantastic work environment with state of the art technology and TONS of opportunity for advancement!
• 401(k) retirement plan (with profit sharing & employer match)
• Discounts on CARS, parts, service!
• A chance to participate in fun employee events and meaningful community service events throughout the year

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED