Part-Time Case Manager - Affordable Housing Service Coordinator

Episcopal SeniorLife Communities•City of Rochester, NY

4d•$25

About The Position

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…Life. Inspired Every Day. The Affordable Housing Service Coordinator is responsible for working cooperatively with older adults and their supports to identify goals and locate the specific support services that enhance their well-being and maintain affordable housing in the community. The Service Coordinator is further responsible for assuring that there is adequate coordination, appropriate communication, and maximum cooperation between all sources of support and services for the individual.

Requirements

Valid New York State Driver's License required.
Reliable transportation
Flexible, yet organized, with the ability to exercise independent, sound judgment.
Must be knowledgeable about all community resources’, Medicaid Services, and available non-Medicaid services.
Demonstrated ability to collaborate effectively in a team setting.
Ability to maintain effective and professional relationships with participants and other members of the care team.
Strong communication skills.
Ability to effectively engage participants in a person-centered relationship.
Ability to meet with participants in their apartments and common areas of the building.
Working knowledge of differential diagnosis of common mental health and/or substance use disorders, when appropriate.
Computer skills required including but not limited to the ability to work within a Windows OS, and the ability to create, save, open, close, and forward electronic documents and emails.
Ability to organize your day and work independently as well as be flexible and work in a team environment.
Bachelor’s degree in Social Work or related field.
Knowledge of and training in elderly and disability services
Knowledge of referral processes
Demonstrated working knowledge of local services for the elderly and people with disabilities.
Individual will be required to have 36 hours of classroom/seminar time before or within 12 months of being hired. Ongoing training will require 12 hours of continuing education each year. Training and education will deal with elder services, aging process, Federal and applicable State Programs and eligibility, disability services, etc.

Responsibilities

Support and closely coordinate all care needs with the resident, his/her natural support, other community providers and any medical professionals as needed.
Participate and possibly facilitate required and requested meetings between resident, natural supports, service providers, and any other designated individual.
Document all encounters with the program resident, resident’s providers, other agencies, and supports.
Ensure each resident has the tools and support needed to maintain housing in the Affordable Housing community.
Facilitate referrals to identified resources with the resident’s consent.
Complete all required documentation pertaining to any service the individual is enrolled in and be able to meet all required timelines and timeframes in accordance with the program regulations.
Assist resident in attending programs using both verbal encouragement and providing in-person support during programs, as needed.
Responsible to adhere to all HUD regulations, guidelines including but not limited to the Standards For Success for HUD Service Coordinators.
Inform residents of local resources including the ESLC Neighborhood Program. Then support residents and Neighborhood Program Participants in the program.
Attend quarterly community meetings and meetings with director for supervision and case discussions.
Assist with medical benefit management.