Part-time Benefits Customer Service Representative

LifeView Group • Pensacola, FL

1d • Hybrid

About The Position

LifeView Group is a nonprofit human services organization whose Mission is
“helping people throughout life’s journey.” Our 2,500 team members impact lives
in multiple states and the District of Columbia. As a parent company, LifeView
Group’s work encompasses three affiliates – Lakeview Center’s behavioral health
care, FamiliesFirst Network’s child welfare support and Global Connections to
Employment’s career services for people with disabilities. Learn more at
LifeViewGroup.org.

Primary duty

Responsible for effectively handling phone calls in support of LifeView Group
employees primarily call to enroll themselves and/or their families in employee
benefit plans. Explain benefit plan offerings and educate employees on each plan
in order to assess their benefits elections for completeness and accuracy.
Review their elections and their cost, if any, for their selected benefit
offerings. Develops and maintains positive customer relations and coordinates
with various functions within the organization to ensure customer requests and
questions are handled appropriately and timely.

We have a Hybrid Work Program where team members work part of your time from a
company location, and part of your time from a non-company location.   More
details will be provided during the interview process.

Requirements

• High School Diploma or GED equivalent
• Three (3) years of demonstrated customer service experience, human resources experience, or general office management.
• Must have strong attention to detail and organizational skills.
• Must possess excellent telephonic, face-to-face, and email communication skills.
• Good computer and clerical skills, to include basic knowledge of word processing and spreadsheet applications.
• Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED