Part-Time Administrative Assistant - Billing and Customer Support

Custom Print GraphicsNiles, IL
3d$17Onsite

About The Position

Custom Print Graphics is looking for a reliable and detail-oriented Part-Time Administrative Assistant - Billing and Customer Support to join our team. This role works closely with our Finance Manager to help keep invoicing accurate, emails organized, and day-to-day office operations running smoothly. This is a great entry-level opportunity for someone looking to gain hands-on experience in office administration, customer communication, and basic accounting workflows within a growing small business. If you enjoy structured work, staying organized, and being part of a collaborative team where your contributions matter, this could be a great fit. We’re a fast-paced apparel decoration company, so no two days look exactly the same - but strong systems, teamwork, and communication keep everything moving.

Requirements

  • Detail-oriented and comfortable working independently
  • Organized, proactive, and solution-focused
  • Professional and friendly when communicating with customers
  • Experience with invoicing, admin support, or customer service is preferred

Responsibilities

  • Create and review invoices from completed production orders
  • Verify pricing, quantities, and purchase order details
  • Assist with billing workflows in Printavo and QuickBooks Online
  • Monitor shared inboxes and respond to customer emails professionally
  • Provide light customer service support and internal follow-ups
  • Flag missing information or discrepancies before invoices are sent
  • Help maintain organized digital records and assist with administrative tasks

Benefits

  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Training & development
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