Part-Time Academic Support Coach

Western Governors University•Bentonville, AR

About The Position

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 305 Pay Range: $27,400.00 - $41,100.00 Job Description Responsibilities Primary Responsibilities Provides individual and group coaching assistance to students using the approved coaching framework, which includes study skills, college success strategies, and subject matter support. Collaborates with faculty and staff to develop coaching support and programming that will promote successful outcomes for the students in a variety of courses. Plans, designs, and conducts workshops and programming to provide additional academic coaching for students. Applies a holistic, solutions-oriented coaching approach to help students identify what they want to achieve, define success measures, and develop the best path toward those goals. Guides student-centric discussions that empower students to formulate individualized approaches and solutions to their unique academic challenges. Helps students uncover the root cause of academic issues while providing tools and instruction to help students develop the necessary skills and habits for academic success Guides students in developing, practicing, and mastering academic tools, skills, and habits that teach students to be accountable for their actions and results. Researches and analyzes data related to coaching program use that is used to evaluate student outcomes. Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere. Uses technology-based teaching and communication platforms to aid students in the development of competencies. Documents and maintains records of coaching interactions with students. Aide students with computer software associated with designated coursework. Performs other job-related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Requirements

In-depth knowledge and understanding of the approved coaching model.
Strong understanding, adherence, and promotion of the tenets of competency-based
Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
Possess a high level of self-awareness.
Well organized - conscientious and thorough with detail.
Demonstrated ability to customize coaching and tutoring sessions for learners with a variety of needs and educational backgrounds.
Ability to cultivate trust and safety and show genuine concern for the student’s welfare and future
Ability to self-manage own emotions and not be overpowered by student's emotions
Ability to be centered and present during coaching discussions.
Demonstrated technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems
Bachelor’s degree in Mathematics, English, Educational Studies, a related discipline, or an equivalent combination of education and relevant experience.
Two (2) years of related experience teaching, tutoring, or coaching in a subject area and supporting study skills within a post-secondary environment.
Experience working with diverse learners.
Ability to work a student-friendly schedule, including evenings and/or weekends.
Equivalent relevant experience performing the essential functions of the role may substitute for education requirements. Generally, one (1) year of relevant experience may be considered equivalent to one (1) year of education; determination is at the discretion of the hiring manager.

Nice To Haves

Master’s degree in a related discipline.
Coaching certification.
Experience working in an academic coaching center within a higher education environment.
Bilingual proficiency.
Experience supporting traditional and non-traditional college students, including students with disabilities.
Experience supporting distance education and online learners.

Responsibilities

Provides individual and group coaching assistance to students using the approved coaching framework, which includes study skills, college success strategies, and subject matter support.
Collaborates with faculty and staff to develop coaching support and programming that will promote successful outcomes for the students in a variety of courses.
Plans, designs, and conducts workshops and programming to provide additional academic coaching for students.
Applies a holistic, solutions-oriented coaching approach to help students identify what they want to achieve, define success measures, and develop the best path toward those goals.
Guides student-centric discussions that empower students to formulate individualized approaches and solutions to their unique academic challenges.
Helps students uncover the root cause of academic issues while providing tools and instruction to help students develop the necessary skills and habits for academic success
Guides students in developing, practicing, and mastering academic tools, skills, and habits that teach students to be accountable for their actions and results.
Researches and analyzes data related to coaching program use that is used to evaluate student outcomes.
Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
Uses technology-based teaching and communication platforms to aid students in the development of competencies.
Documents and maintains records of coaching interactions with students.
Aide students with computer software associated with designated coursework.
Performs other job-related duties as assigned.