Parks Customer Service Rep II (On-Site)
About The Position
Do you enjoy the outdoors and being surround by nature? If so, then this job is a perfect fit for you! LCRA Parks is hiring a Customer Service Representative II, where you can be a part of a great organization and work in the outdoors. In this role, you will have the opportunity to join our team, working at parks in our Eastern District including McKinney Roughs and Lake Bastrop North and South Shore. You'll have the opportunity to create amazing memories for guests and their families. This position will assist with customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate recreational rentals. If this sounds like a great fit for you, then apply today! We look forward to receiving your resume.
Requirements
- Two or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience.
- Driver's license
Responsibilities
- Provide outstanding customer service.
- Coordinate customer reservations from third party reservation centers.
- Greet and provide park information to customers.
- Facilitate rental of a variety of watercraft and works with customers for facility and site rentals.
- Answer the park phone for specific location and the LCRA park line for all parks.
- Collect and count cash deposited at parks' honor boxes.
- Reconcile revenue received against bank deposits on a daily and monthly basis.
- Maintain monthly statistical data and ensure appropriate inventory levels within the retail store.
- Operate with integrity and a focus on safety
Benefits
- Competitive salary & medical, dental, vision and legal insurance
- Paid time off, including time for vacation, sick and family care leave
- 401(k) match up to 8% that includes a student loan 401(k) contribution program option
- Life and disability insurance
- Wellness program including wellness incentive
- Extensive learning & development programs
- And more - all to create a compelling and rewarding work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administration of Environmental Quality Programs
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
