Parking Supervisor

Milwaukee Brewers • Wilson, NC

1d

About The Position

The Parking Supervisor serves as the Wilson Warbirds’ on-site representative at city-managed parking lots operated by a third-party vendor. This role ensures a positive guest experience by monitoring vendor performance, addressing operational issues, and communicating improvements or concerns to both internal staff and the parking operator. Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Requirements

• Previous management experience in parking operations, event operations, customer service, or security preferred
• Strong communication skills with the ability to professionally interact with fans, city staff, police, and 3 rd party vendors
• Ability to work independently and make quick, informed decisions in fast-paced situations
• Ability to identify operational or safety issues
• Must be at least 21 years of age
• Valid Driver’s license and Milwaukee Brewers Baseball Club (MBBC) satisfactory driving record are required
• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• Previous management experience in parking operations, event operations, customer service, or security preferred

Responsibilities

• Serve as the primary on-site representative for the Wilson Warbirds at assigned parking locations
• Monitor third-party parking vendor operations to ensure compliance with service standards
• Assist customers with parking related questions, concerns, or issues
• Communicate and report operational challenges, opportunities, and recommendations to management
• Oversee and train Parking Shuttle Attendants to ensure consistent service delivery
• Collaborate with parking operator to address and resolve issues promptly
• Respond to incidents and coordinate with Wilson Police Department or emergency personnel when necessary
• Provide post-event feedback and operational reports to the Manager – Gameday Event Operations

Benefits

• Ballpark discounts
• Recognition program and incentives
• Inclusive training and development opportunities aligned with Club values

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees