Parking Supervisor | Part-Time | Greensboro Complex

Oak View Group•Greensboro, NC

1d•$19•Onsite

About The Position

The Parking Supervisor is a part-time, on-call employee responsible for overseeing parking lot operations at assigned facilities and locations, ensuring efficiency and accuracy. This role includes providing accurate information to the general public, addressing concerns, and upholding superior customer service standards. In addition to these duties, the Parking Supervisor is tasked with supervising and coordinating the activities of Parking Attendants. This includes scheduling shifts, training new staff, monitoring performance, and ensuring compliance with operational procedures and safety regulations. The supervisor plays a critical role in maintaining smooth operations and a positive experience for all event attendees. The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.

Requirements

High school diploma or equivalent preferred.
Minimum of one year of supervisory experience required.
Must be prepared and willing to work in various climate conditions (i.e. rain, snow, hot & cold weather).
Ability to work both independently and as part of team.
Must have a demonstrated ability to function in a fast paced, high-pressure environment.
Must be able to work flexible work schedule including long hours, nights, weekends and holidays.
Must be comfortable working with the public.
Requires strong interpersonal and communications skills.

Responsibilities

Conducts shifts briefings with staff providing necessary event information.
Oversees the security of all parking lots and staffing of parking attendants during scheduled events.
Supervise and coordinate the activities of Parking Attendants, greet and direct customers entering parking lots.
Communicate parking information to the public to park cars quickly and efficiently.
Set up A-frame signs, parking cones, and reserved parking signs.
Identify and problem solve parking issues; prevent when possible.
Provide excellent customer service assistance to internal and external clients.
Other duties and responsibilities as assigned.