Parking Services Partner
About The Position
The Parking Services Partner is a critical member of the University’s Campus Services Team ensuring the safe and smooth flow of vehicles and our campus community; while responding to real-time opportunities to support campus access, safety, and parking operations. As a frontline university representative, this position will have opportunities to interact with students, staff, and visitors across campus, providing exceptional customer service, communicating parking and transit options, and resolving parking concerns and infractions across campus. The role also involves providing guidance to students, employees, and visitors; collaborating with other parking personnel; and reporting safety or maintenance issues. This position may require work outside of normal business hours. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Requirements
- The formal education equivalent of a high school diploma
- A strong desire to make a positive difference with a campus community
- Positive interpersonal and communications skills
- Valid Driver’s License
- Knowledge of campus parking rules and regulations
- Knowledge of handheld computers and radio procedures
- Knowledge of basic rules of conflict resolution
- Knowledge of parking and building locations and parking enforcement procedures
- Ability to oversee the activities
- Ability to provide parking assistance for the campus and proper enforcement
- Ability to communicate effectively both orally and in writing
Nice To Haves
- Associate’s degree or advanced specialized or technical training
- Experience in customer service, security, campus operations, or parking services
Responsibilities
- Ensuring the safe and smooth flow of vehicles and our campus community
- Responding to real-time opportunities to support campus access, safety, and parking operations
- Providing exceptional customer service
- Communicating parking and transit options
- Resolving parking concerns and infractions across campus
- Providing guidance to students, employees, and visitors
- Collaborating with other parking personnel
- Reporting safety or maintenance issues
- Work outside of normal business hours
- Regular, reliable, and non-disruptive attendance
- Ability to create and maintain collegial, harmonious working relationships with others
Benefits
- university contributions to health, dental, life and disability insurance
- tuition waivers for employees and their families
- 12 official holidays
- immediate leave accrual
- a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
